Mezantic

Terms of Service

Terms governing access to and use of Mezantic.

PL

MEZANTIC TERMS OF SERVICE

Version 1.0 Effective date: 2026-05-15

Service Provider: SONATE sp. z o.o., a limited liability company incorporated under the laws of the Republic of Poland, having its registered seat at ul. Gospodarcza 26, 20-213 Lublin, entered in the Register of Entrepreneurs of the National Court Register (Krajowy Rejestr Sądowy) under KRS no. 0001162191, tax id (NIP) 9462751627, statistical id (REGON) 541212186, share capital PLN 5,000 (fully paid), registration court: District Court Lublin-Wschód in Lublin with its seat in Świdnik, 6th Commercial Division of the National Court Register.

Contact: hello@mezantic.com (legal, complaints, support, and DSA Article 12 single point of contact). Languages accepted for communication: English and Polish. The electronic channel is monitored and does not rely solely on automated tools.

§ 1. DEFINITIONS

For the purposes of these Terms of Service, the following terms shall have the meanings set out below:

  1. "Service Provider" — SONATE sp. z o.o., the legal entity identified in the header above (hereinafter: "Mezantic" or "Service Provider").
  2. "Terms" or "Terms of Service" — these Terms of Service for the provision of electronic services within the meaning of Article 8 of the Polish Act of 18 July 2002 on the Provision of Electronic Services ("UŚUDE").
  3. "Platform" — the software-as-a-service (SaaS) application available at mezantic.com (including subdomains), enabling the creation, editing, and publication of digital Forms, collection of Respondent Data, use of AI Features, and other content-sharing and management features the Service Provider may add as part of Mezantic.
  4. "Operator" — an adult natural person conducting business activity, a legal entity, or an organisational unit without legal personality, which has entered into an Agreement with the Service Provider and uses the Platform for purposes related to their professional or business activity.
  5. "Consumer" — a natural person concluding a legal transaction with the Service Provider not directly related to their business or professional activity (Article 22¹ of the Polish Civil Code).
  6. "Form" — a digital form created by the Operator using the Platform, designed to collect data from Respondents via a public URL.
  7. "Respondent" — a natural or legal person completing a Form published by the Operator via the Platform.
  8. "Operator Content" — all data, texts, files (including PDF files), Form structures, graphics, logos, and other materials uploaded, submitted, or generated by the Operator via the Platform.
  9. "Respondent Data" — personal data and other information submitted by Respondents in the process of completing Forms.
  10. "AI Features" — artificial-intelligence-powered services available within the Platform, including conversion of a PDF file into an editable Form draft (PDF-to-Form) and generation of a Form draft based on a text prompt (Prompt-to-Form).
  11. "Account" — the Operator's individual administrative panel on the Platform, enabling management of Forms, review of responses, and configuration of settings.
  12. "Plan" — a tier of access to the Platform specifying the scope of available features, usage limits, and Fees. Current Plans are available at mezantic.com/pricing.
  13. "Subscription" — paid access to extended Platform features on the terms set out in the selected Plan, renewed on a recurring basis.
  14. "Fee" — the remuneration due to the Service Provider for use of paid Plans or additional services.
  15. "Agreement" — the contract for the provision of electronic services concluded between the Operator and the Service Provider on the terms set out in these Terms, upon completion of registration and acceptance of the Terms; in the case of a Subscription — upon successful payment.
  16. "DPA" — a separate Data Processing Agreement concluded between the Operator as data controller and the Service Provider as data processor, available at mezantic.com/en/legal/dpa.
  17. "GDPR" — Regulation (EU) 2016/679 of the European Parliament and of the Council of 27 April 2016.

§ 2. GENERAL PROVISIONS

2.1. These Terms set out the rules and conditions of use of the Mezantic Platform. They constitute standard-form contractual terms (wzorzec umowny) within the meaning of Article 384 of the Polish Civil Code.

2.2. The Platform is intended for professional entities — entrepreneurs (przedsiębiorcy) within the meaning of Article 43¹ of the Polish Civil Code, using the Platform for purposes related to their business or professional activity. The Service Provider also permits use by Consumers; mandatory consumer-protection provisions (including Directive 2011/83/EU and Directive (EU) 2019/770 as nationally transposed) apply to them where they cannot be validly excluded.

2.3. Use of the Platform requires reading these Terms. By creating an account, the Operator confirms acceptance of these Terms and acknowledges the Privacy Policy. The Terms are made available free of charge in a manner enabling download, storage, and printing at mezantic.com/en/legal/terms.

2.4. The Operator undertakes to comply with applicable laws, including in particular: (a) Polish UŚUDE; (b) GDPR; (c) the Polish Act on Personal Data Protection; (d) the Polish Civil Code; (e) Regulation (EU) 2024/1689 (AI Act) — to the extent applicable.

2.5. Technical requirements for using the Platform: an up-to-date web browser supporting JavaScript (Chrome, Firefox, Safari, Edge — current versions), an active internet connection, an active email address.

2.6. DSA Article 12 single point of contact. The Service Provider designates hello@mezantic.com as the single electronic point of contact through which recipients of the service may communicate directly and rapidly with the Service Provider in matters covered by Regulation (EU) 2022/2065. Communication does not rely solely on automated tools. Languages: English and Polish.

§ 3. REGISTRATION AND USER ACCOUNT

3.1. Use of Platform features requiring data to be saved (creating Forms, collecting responses, using AI Features) requires an Account. Registration is free.

3.2. To register, the Operator must provide truthful, current, and complete information, including an active email address and a password, and must accept these Terms and the Privacy Policy.

3.3. The Platform may only be used by persons who have reached the age of 18.

3.4. The Operator bears responsibility for the accuracy of registration data and for all activities conducted through their Account, including activities of third parties to whom the Operator has granted access.

3.5. The Operator keeps login credentials confidential and notifies the Service Provider immediately of any suspected unauthorised access to the Account, at hello@mezantic.com.

3.6. One entity may hold one Account. Creating multiple Accounts to circumvent Plan limits is a material breach of the Terms.

3.7. The Service Provider may verify Operator data and refuse registration or block the Account where irregularities are found, data is false, or there is a suspected breach of these Terms.

§ 4. DESCRIPTION AND SCOPE OF SERVICE

4.1. Through the Platform, the Service Provider provides: (a) a canvas editor for creating and editing digital Forms; (b) hosting and publication of Forms under unique URLs; (c) collection and storage of Respondent Data; (d) administrative Account access; (e) AI Features (PDF-to-Form, Prompt-to-Form); (f) other features available under the selected Plan; (g) other content-sharing, publication, and management features the Service Provider may add as part of Mezantic.

4.2. The scope of features and usage limits depends on the selected Plan and is set out in the pricing schedule at mezantic.com/pricing.

4.3. The Service Provider may modify the scope of features available under individual Plans, subject to § 17.

4.4. The Platform is provided on an "as-is" and "as-available" basis. The Service Provider does not guarantee uninterrupted availability of the Platform and is not liable for technical interruptions resulting from maintenance work or failures of third-party systems.

4.5. The Platform uses external technology sub-processors (application and database hosting, payment processing and invoicing, transactional email delivery, error monitoring and security, product analytics, cookie consent management, AI models). The current list of sub-processors is maintained at mezantic.com/en/legal/service-providers.

§ 5. OPERATOR'S RIGHTS AND OBLIGATIONS

5.1. The Operator is entitled to: (a) use the Platform in accordance with the selected Plan; (b) create, edit, and publish Forms; (c) collect Respondent Data through Forms, in compliance with GDPR; (d) export collected responses; (e) change their Plan or cancel their Subscription on the terms set out in § 10.

5.2. The Operator undertakes to: (a) use the Platform consistent with applicable law, good practices, and these Terms; (b) refrain from infringing third-party rights; (c) ensure that Form content and use comply with applicable law, including GDPR; (d) fulfil their own obligations as data controller in respect of Respondents; (e) notify the Service Provider of any security breaches affecting the Account; (f) refrain from including in Forms any unlawful, misleading, or harmful content.

5.3. By creating and publishing Forms that collect personal data of Respondents, the Operator acts as data controller of Respondent personal data within the meaning of Article 4(7) GDPR. The Service Provider acts as data processor under the DPA.

5.4. The Operator is solely responsible for the content of Forms, including their lawfulness, obtaining necessary consents from Respondents, properly informing Respondents of processing purposes, and storing/processing collected data in accordance with GDPR.

5.5. The Service Provider is not a party to the legal relationship between the Operator and the Respondent and bears no liability for Form content or Respondent claims arising from the Operator's use of Forms.

5.6. Indemnification. Operators who are not Consumers undertake to indemnify the Service Provider and hold it harmless from third-party claims, demands, damages, losses, and reasonable legal fees arising out of: (a) the Operator's breach of these Terms or applicable law; (b) Form content published by the Operator or Respondent claims relating to those Forms; (c) the Operator's infringement of intellectual property rights or personal rights of third parties; (d) the Operator's failure to fulfil its data-controller obligations under GDPR. This clause does not apply to Consumers to the extent it would be unlawful or unfair under mandatory consumer-protection law.

§ 6. SERVICE PROVIDER'S RIGHTS AND OBLIGATIONS

6.1. The Service Provider undertakes to: (a) provide services with due care; (b) take technically reasonable steps to maintain Platform availability; (c) notify Operators of planned technical interruptions at least 48 hours in advance, where technically feasible; (d) protect Operator data in accordance with the Privacy Policy and applicable law.

6.2. The Service Provider may: (a) temporarily suspend access to the Platform for maintenance or updates; (b) modify Platform features and interface without prior notice, provided such modifications do not materially reduce the scope of services covered by an active Subscription; (c) restrict or block access to the Account of an Operator breaching these Terms or applicable law; (d) remove a Form or Operator Content that breaches these Terms, third-party rights, or applicable law.

§ 7. ARTIFICIAL INTELLIGENCE FEATURES

7.1. The Platform offers AI Features (PDF-to-Form, Prompt-to-Form). The AI models used by the Platform may change — the current list of AI model providers is available at mezantic.com/en/legal/service-providers.

7.2. The output of AI Features constitutes solely an automatically generated initial draft, which requires verification, correction, and approval by the Operator before any publication or use. The Service Provider expressly disclaims all warranties relating to AI-generated content: accuracy, completeness, correctness, absence of PDF-conversion errors, fitness for any particular purpose, and compliance with industry standards or regulatory requirements applicable to the Operator's activity. This clause does not limit consumer rights under Directive (EU) 2019/770.

7.3. The Operator is solely responsible for verifying, approving, and adapting AI Feature outputs before publication. Use of an AI-generated Form without prior verification is entirely at the Operator's risk.

7.4. By uploading materials for processing by AI Features, the Operator: (a) represents that they hold all necessary rights to the uploaded materials; (b) grants the Service Provider a non-exclusive, royalty-free licence to process the uploaded materials solely for the purpose of providing AI Features; (c) acknowledges that the uploaded materials may be transmitted to external AI model providers in accordance with their terms of service.

7.5. The Service Provider does not use Operator Content or Respondent submissions to train AI models.

7.6. The Operator may not submit to AI Features: (a) special categories of personal data under Article 9 GDPR, unless the Operator has a lawful and explicit basis; (b) trade secrets or legally protected secrets without prior risk assessment; (c) content infringing third-party intellectual property rights; (d) unlawful content.

§ 8. INTELLECTUAL PROPERTY

8.1. The Platform, its source code, user interface, visual design, trade marks, trade names (including "Mezantic"), and all other elements protected by intellectual property law are the property of the Service Provider or its licensors. Nothing in these Terms transfers ownership rights to the Operator.

8.2. The Service Provider grants the Operator a non-exclusive, non-transferable, non-assignable licence to use the Platform solely for the purposes specified in these Terms, for the duration of the Agreement.

8.3. The licence does not include the right to: (a) copy, decompile, disassemble, modify, or create derivative works; (b) sublicence or further transfer; (c) commercially resell access to third parties.

8.4. The Operator retains all intellectual property rights in Operator Content and grants the Service Provider a non-exclusive, royalty-free licence to store, process, display, and transmit Operator Content solely to the extent necessary to provide the services.

8.5. Content generated by AI Features is made available for editing and use. The Service Provider gives no warranties as to originality or non-infringement of third-party rights in such content.

§ 9. PAYMENTS AND SUBSCRIPTIONS

9.1. Use of basic Platform features is available under the free Plan, subject to usage limits. Access to extended features requires a Subscription.

9.2. Subscription Fees are charged in advance for the billing periods specified (monthly or annually). Payments are processed by an external payment service provider (Stripe). The Service Provider does not directly process the Operator's payment card data and bears no liability for errors, delays, payment refusals, or other events attributable to the payment processor or the Operator's bank. How prices (and any taxes) are presented is set out in the pre-contractual information shown to the Operator at checkout.

9.3. Subscriptions renew automatically at the end of each billing period unless the Operator cancels before the end of the current period.

9.4. Invoices are issued and delivered electronically in accordance with applicable tax regulations.

9.5. In the event of non-payment of a Subscription Fee, the Service Provider may restrict paid features, suspend the Account, and after 30 days from the original due date — terminate the Agreement with immediate effect. Outstanding Fees remain payable.

9.6. The Service Provider may amend the Subscription pricing with at least 30 days' advance notice. A pricing change does not affect Fees due for the current paid billing period.

§ 10. TERM AND TERMINATION; SERVICE DISCONTINUATION

10.1. The Agreement is concluded for an indefinite period upon completion of registration and acceptance of the Terms.

10.2. The Operator may terminate the Agreement at any time by deleting the Account using the relevant function in the Platform.

10.3. Where a Subscription is active, termination by the Operator takes effect at the end of the current paid billing period, unless the Operator requests immediate deletion. Fees paid in advance for the unused period are non-refundable, subject to mandatory consumer-protection law.

10.4. The Service Provider may terminate the Agreement: (a) with immediate effect — in the event of a material breach of these Terms or applicable law, or failure to pay Fees for more than 30 days; (b) on 30 days' notice, without cause — with the Operator's right to download data during that period.

10.5. Service discontinuation. The Service Provider may discontinue the Platform in whole or in significant part on at least 30 days' notice delivered electronically. Consumers receive a pro-rata refund of Fees for the unused paid Subscription period; B2B Operators receive a pro-rata refund only where mandatory law or a separate agreement requires it.

10.6. Following termination, the Service Provider shall: (a) deactivate the Account; (b) within 30 days of termination, allow data download on request; (c) delete Operator Content and Respondent Data in accordance with the retention rules in the Privacy Policy, subject to data whose retention is required by law.

10.7. After Account deletion, the Service Provider retains limited records (public legal version/effective-date baselines, account creation timestamps, consent records, invoices and tax/accounting records, complaint and abuse records) only to the extent and for the period stated in the Privacy Policy. Retained records do not include raw Form content, Respondent submissions, uploaded PDF content, AI prompts, or other user-input free text, unless legally required or under legal hold.

10.8. The Operator may request data export through Platform functionality. Nothing in this § 10 limits the Operator's data portability rights under Article 20 GDPR.

§ 11. DATA PROTECTION

11.1. The Service Provider processes the Operator's personal data as data controller for the purposes described in the Privacy Policy at mezantic.com/en/legal/privacy, and uses cookies in accordance with the Cookie Policy at mezantic.com/en/legal/cookies.

11.2. To the extent the Operator uses the Platform to collect Respondents' personal data, the Operator acts as data controller and the Service Provider acts as data processor under the DPA. By accepting these Terms, the Operator simultaneously agrees to the DPA in the version available at mezantic.com/en/legal/dpa.

11.3. The Operator is obliged to: (a) ensure an appropriate legal basis for processing Respondents' personal data; (b) inform Respondents of the processing and identify the appropriate controller; (c) implement appropriate technical and organisational measures; (d) respect Respondents' rights as data subjects.

11.4. For limited technical metadata (IP address, User Agent) collected during Form submission where the Operator has enabled it, the Service Provider acts as processor on the Operator's behalf in accordance with the Privacy Policy.

11.5. The Service Provider processes data primarily on servers within the EEA. Any transfer outside the EEA takes place solely with appropriate legal safeguards, including Commission Implementing Decision (EU) 2023/1795 (EU-U.S. Data Privacy Framework) or 2021 standard contractual clauses (Commission Implementing Decision (EU) 2021/914).

§ 12. LIMITATION OF LIABILITY

12.1. The Service Provider is liable to the Operator on the principles set out in the Polish Civil Code and, for Consumers, on the principles set out in Chapter 5b of the Polish Act on Consumer Rights.

12.2. Consumer protections that cannot be lawfully limited are not affected by this § 12.

12.3. For B2B Operators (not Consumers), to the maximum extent permitted by law: (a) the Service Provider excludes liability for indirect losses, lost profits, lost revenue, lost goodwill, business interruption, loss of data preventable by Operator backups, and loss caused by third-party providers; (b) total aggregate liability for all claims is limited to the net Fees paid by the Operator in the 12 months preceding the event giving rise to the claim, and PLN 100 for free-Plan use only.

12.4. The limitations in § 12.3 do not apply to liability that cannot lawfully be limited, including intentional damage and personal injury.

12.5. The Service Provider is not liable for: (a) Platform unavailability resulting from third-party infrastructure outages; (b) force majeure; (c) errors or delays in third-party services; (d) the content or lawfulness of Forms created by Operators; (e) acts, omissions, or content provided by Respondents.

§ 13. CONSUMER WITHDRAWAL RIGHT

13.1. A Consumer who concludes a Subscription with the Service Provider at a distance has the right to withdraw from the contract within 14 days from its conclusion, without giving a reason, under Article 27 of the Polish Act on Consumer Rights (transposing Article 9 of Directive 2011/83/EU on consumer rights). The withdrawal notice may be submitted by email to hello@mezantic.com from the email address associated with the Account, or using the withdrawal form template set out in Annex 2 to the Polish Act on Consumer Rights.

13.2. The Service Provider refunds payments received no later than 14 days from receipt of the withdrawal notice, using the same payment method as the Consumer, unless the Consumer expressly agreed to another method that does not involve any costs to them.

13.3. Mandatory provisions of consumer-protection law take precedence over these Terms.

§ 14. DIGITAL CONTENT DIRECTIVE — CONFORMITY OF THE DIGITAL SERVICE

14.1. Where you are a Consumer, the paid digital service must be in conformity with the contract under the rules of Directive (EU) 2019/770, as transposed in your country of habitual residence (in Poland, Chapter 5b of the Act on Consumer Rights). In particular, Mezantic will:

(a) supply the digital service so that it corresponds to the description, quantity, quality, functionality, compatibility and interoperability agreed in the order and in these Terms;

(b) supply the digital service so that it is fit for the purposes for which a digital service of the same type would normally be used;

(c) inform you of and supply you with updates, including security updates, necessary to keep the paid digital service in conformity for the duration of your paid subscription, in accordance with Article 8 of Directive (EU) 2019/770.

14.2. In the event of a lack of conformity, the Consumer may, under Articles 13 and 14 of Directive (EU) 2019/770, request that the digital service be brought into conformity, a proportionate reduction of the price, or termination of the contract.

§ 15. COMPLAINTS

15.1. The Operator may submit a complaint about the service by email to hello@mezantic.com or in writing to the Service Provider's registered address.

15.2. A complaint should include: (a) the email address associated with the Account or other identifying details; (b) a description of the issue and its date; (c) the Operator's requested resolution; (d) preferred return-contact method.

15.3. The Service Provider responds to a complaint no later than 14 (fourteen) calendar days of receipt. Where a Consumer submits a complaint concerning non-conformity of the digital service under § 14, failure by the Service Provider to respond within 14 calendar days is deemed acceptance of the complaint (Polish implementation of Directive (EU) 2019/770 under Article 43d(8) of the Act on Consumer Rights).

15.4. The response is delivered on a durable medium to the email address indicated by the Operator.

§ 16. ALTERNATIVE DISPUTE RESOLUTION

16.1. Consumers retain access to out-of-court complaint and redress mechanisms available under Directive 2013/11/EU on alternative dispute resolution for consumer disputes (ADR), as transposed in their country of habitual residence, in addition to any judicial remedies.

16.2. In Poland, Consumers may in particular: (a) apply to the permanent consumer arbitration court (stały polubowny sąd konsumencki) at the competent Trade Inspection (Inspekcja Handlowa) authority; (b) apply to the voivodeship inspector of the Trade Inspection for out-of-court dispute resolution; (c) use the free assistance of a poviat (county) or municipal consumer ombudsman; (d) contact the European Consumer Centre for cross-border disputes within the EU, Iceland, Norway, or the United Kingdom.

16.3. The European Online Dispute Resolution (ODR) platform established under Regulation (EU) No 524/2013 was discontinued on 20 July 2025 following its repeal by Regulation (EU) 2024/3228; Mezantic therefore does not provide an ODR link.

16.4. The Service Provider does not commit to participate in dispute resolution proceedings before an alternative dispute resolution entity within the meaning of the Polish Act of 23 September 2016 on out-of-court resolution of consumer disputes. Use of ADR is voluntary and does not affect the consumer's right to bring proceedings before the competent courts.

§ 17. AMENDMENTS TO THE TERMS

17.1. The Service Provider may amend these Terms for material reasons, including: (a) changes to applicable law; (b) changes to the scope or manner of service provision; (c) technical or organisational changes; (d) decisions by regulatory authorities or court rulings.

17.2. The Service Provider notifies the Operator of any amendment at least 14 days before the amendment takes effect, by email to the Account address or by posting a notice on the Platform.

17.3. If the Operator does not accept the amended Terms, they may terminate the Agreement with effect on the date the amendments take effect.

17.4. Amendments exclusively beneficial to the Operator, editorial amendments, or amendments required by mandatory law may be introduced without the 14-day notice period.

§ 18. PROHIBITED CONDUCT

18.1. The Operator undertakes to refrain from: (a) breach of law: using the Platform for purposes inconsistent with applicable law; (b) prohibited content: creating or distributing content that is unlawful, infringes third-party rights, obscene, racist, or incites hatred; (c) AI misuse: submitting to AI Features content infringing copyright, trade secrets, or personal data without legal basis; (d) technical integrity breach: attempting to circumvent Platform security measures, DDoS attacks, vulnerability scanning without consent; (e) reverse engineering: decompiling, disassembling, or attempting to obtain source code; (f) false identity: creating false Accounts or impersonating others; (g) unauthorised data collection: mass, unsolicited collection of personal data; (h) unauthorised resale: making Platform access available to third parties without consent; (i) circumventing limits: creating multiple Accounts to circumvent Plan limits.

18.2. Breach of § 18.1 constitutes grounds for immediate suspension or deletion of the Account and termination of the Agreement, without entitlement to a refund of Fees paid. The Service Provider reserves the right to seek compensation under general principles of law.

§ 19. FINAL PROVISIONS

19.1. Governing law. These Terms and the Agreement are governed by Polish law. Matters not regulated by these Terms are governed by Polish law, including the Polish Civil Code, UŚUDE, GDPR, the Polish Act on Personal Data Protection, and the AI Act to the extent applicable.

19.2. Mandatory consumer law. Where Polish law would deprive a Consumer of the protection afforded by the mandatory provisions of the law of the country of their habitual residence, those provisions apply (Article 6 of Regulation (EC) No 593/2008 — Rome I).

19.3. Good-faith negotiation; jurisdiction. Before bringing any claim before a court, the parties shall endeavour to resolve disputes amicably for 30 days of written notice, except where urgent legal protection is needed. All disputes between the Service Provider and B2B Operators are resolved by the court competent for the Service Provider's registered seat. Disputes involving a Consumer are determined in accordance with mandatory provisions of Polish and EU law; a Consumer may bring proceedings either before the court having jurisdiction over the Service Provider's registered seat or before the court having jurisdiction over the Consumer's place of residence.

19.4. Contact details.

SONATE sp. z o.o. Registered address: ul. Gospodarcza 26, 20-213 Lublin KRS: 0001162191 | NIP: 9462751627 | REGON: 541212186 Registration court: District Court Lublin-Wschód in Lublin with its seat in Świdnik, 6th Commercial Division of the National Court Register Share capital: PLN 5,000 Contact (legal, complaints, support, DSA Article 12 SPOC): hello@mezantic.com

19.5. Severability. The invalidity or ineffectiveness of any provision shall not affect the validity of the remaining provisions. Section headings are for informational purposes only. Failure to enforce any provision in a specific case shall not constitute a waiver of the right to enforce it in the future.

19.6. Effective date. These Terms take effect on 2026-05-15 and supersede all earlier versions. The current text of the Terms is available at mezantic.com/en/legal/terms. The Polish-language version (Regulamin) is available at mezantic.com/pl/legal/terms.

19.7. Entire agreement. These Terms, together with the Privacy Policy, Cookie Policy, and DPA, constitute the entire agreement between the parties in respect of the use of the Platform and supersede all prior agreements relating to the same subject matter.

19.8. Assignment. The Operator may not assign any rights or obligations under these Terms without the Service Provider's prior written consent. The Service Provider may assign its rights and obligations to an entity acquiring its entire business or an organised part thereof (merger, demerger, share transfer, restructuring) without requiring the Operator's consent, provided the acquiring entity undertakes to comply with these Terms. The Service Provider notifies the Operator of any such assignment in the manner specified in § 17.2.

19.9. Language. The Operator is bound by the language version of these Terms accepted at signup. The parallel version in the other language exists for reference.

SONATE sp. z o.o. Lublin, 2026-05-15